Overview

Bria for Microsoft Outlook® is a plug-in that adds an enterprise-grade softphone to your Outlook application, enabling you to make and receive phone calls and use phone features directly from your contact list, emails and Outlook desktop.

Appearing simply as an additional toolbar in Outlook, Bria for Microsoft Outlook is convenient and easy to use and promotes increased collaboration with colleagues and customers, leading to improved efficiency and productivity in the workplace.

Bria for Microsoft Outlook offers a full range of telephony features plus the ability to send and receive Instant Messages and monitor your contacts' presence status. It offers multi-language support including: English, French, Dutch, Spanish, Portuguese, Italian and German.

Benefits

• Seamless integration into Microsoft Outlook and Outlook Exchange
• Make, receive, and manage calls through Microsoft Outlook using PC speakers and microphone or USB headset
• Expand the effectiveness of Microsoft desktop applications by adding phone features
• Promote the use of VoIP with an easy to use softphone as a cost effective way to make calls
• Add your company's brand to Microsoft's valuable desktop real estate
• Enhance workgroup and personal effectiveness by increasing communication with colleagues, customers and friends

Features

Bria for Microsoft Outlook® offers carrier-grade audio and uses standard Session Initiation Protocol (SIP) for simplified integration with ITSPs and multiple vendor PBXs (both SIP-enabled and legacy through a SIP/PSTN gateway). It has been proven to interoperate with many of the major VoIP equipment manufacturers and system integrators.

Telephony Features

• Call Display
• Zero Tough Configuration
• Call Transfer
• Quick Transfer
• Automatic Gain Control
• Microphone and Speaker Device Selector
• Call Forwarding
• Voicemail Support
• Speakerphone
• Click to Dial
• Smart Tag Integration
• Redial List
• Caller ID
• Call Timer
• Call History
• Mute
• Missed Call Indicator
• Direct IP to IP Calling
• Call Hold
• Call Waiting
• Auto-complete
• Inbound Call Notification
• Inbound Call Management 'Ignore' and 'Go to Voicemail'
• Multiple Simultaneous Calls
• Dialpad
• Multi-Language Support including: English (US), International French, Dutch, International Spanish, Brazilian Portuguese, Italian and German

Contact Management Features

• Microsoft Outlook Contact List Integration
• Add caller as new contact
• Smart Contact Matching/Editing
• Contact Call History
• Call from email
• Call from meeting
• Subscribe to and monitor other users' presence and status
• Manage your presence status
• Send and receive Instant Messages

Media Features

• Support for a long list of narrow, wideband carrier-grade codecs

Network Features

• Multiple SIP proxy registrations
• SIP TCP and UDP Support
• NAT Traversal using STUN, ICE
• Session Border Controller Support
• Auto-Detect IP Address
• Manual DNS Settings
• Automatic Bandwidth Detection
• Preserving Bandwidth during silence periods
• Auto Update
• Provision accounts using DHCP server discovery

System Requirements

• PC / OS: Computer running Windows 2000, Windows XP, Windows Vista, or Windows 7*
• SIP VoIP account: At least one account with any VoIP service provider that uses the SIP signaling protocol
•  Audio devices: Computer speaker and microphone, for example, headset or external speaker and microphone

* Windows Operating Systems: 32-bit processors only

Software Requirements

• Microsoft Outlook 2003 SP2, 2007 standalone or Exchange
• Microsoft Windows Installer 3.0
• Microsoft .NET Framework 2.0
• Microsoft Internet Explorer 6 or higher